Off-airport airline check-in and baggage transfer services

From cruise ports to city locations, we handle check-ins, tag and transfer your luggage directly to the airport and on your flight so you can enjoy extra time for sightseeing, shopping, and relaxing.

Contact now

Overview of what we do

OACIS enables an amazing off airport baggage transfer & airline check-in experience for customers by doing the following:

Off-Airport Check-In
Checking in customers to their flights at off airport locations such as cruise line ports and many more.
Hassle-Free Baggage Handling
Taking care of customers’ baggage by checking it onto their flight.
Effortless Baggage Transfers
Transferring customers’ travel bags to the airport and onto their flight.
Enhanced Customer Experiences
Providing customers with customised experiences to make best use of extra time created, such as sightseeing, shopping, dining and many more.

Our vision and mission

We aim to bring freedom, flexibility, and fun to every journey.

Building a Market-Leading Business
Creating and sustaining a market leading and commercially successful off-airport check-in business.
Driving Growth
Energetically and profitably growing the business through multiple channels and locations.
Fostering Respect and Advocacy
Being a respected employer with leading customer advocacy.

Our values

Our values define who we are, guide how we operate, and inspire us to deliver exceptional experiences. They reflect our unwavering commitment to our customers, our team, and the standards we uphold.

Customer inspired
We constantly seek to provide the very best experiences for our customers.
- Our efforts are directed by customer’s needs, feedback and advocacy,
- Each of us understands our role in the context of what is best for our customers, and
- By caring for and supporting each other we create the best environment for ourselves and our customers.
Safety and security
We are committed to achieving the highest levels of safety and security.
- Our jobs and the company’s success depends on the wellbeing of one another,
- Maintaining compliance with our policies and procedures, and
- Constantly act to maintain and enhance our open reporting and just culture.
Integrity
We behave, at all times, honestly, morally and ethically.
- Doing what we say we’re going to do,
- Always doing what’s right for our people, our customers, our company and ourselves, and
- Being transparent, fair and trustworthy.
Teamwork
We will provide support to one another, work co-operatively, respect each other’s views and make our work environment fun and enjoyable.
- When we are unsure we check with others as to what they meant,
- Everyone has strengths which we value and will use whenever possible, and
- Working together to achieve mutually beneficial results, if one fails, we all fail.
Innovation
We seek to identify and implement new and unique ideas to enhance our customer’s experiences.
- The status quo must always be challenged,
- Acting nimbly, with agility and efficiently, and
- Simplicity over complexity.

Our leadership

Our leadership team brings a wealth of experience, passion, and innovation to OACIS.

Matt Lee
Chief Executive Officer
Matt Lee has worked in commercial aviation throughout his career which has seen him living and working in Australia, Malaysia and the United Kingdom. He has held senior executive roles at Virgin Atlantic Airways and Qantas Airways, some of the most recognised brands in the world. OACIS is Matt’s first start-up venture and combines his significant airline experience with his desire to create amazing customer experiences.

As a passionate advocate of diversity and inclusion, Matt is involved in various pro bono activities that seek to increase the opportunities for under-represented groups. When not engaged in OACIS work, Matt spends time with his family and supporting his beloved Geelong Cats AFL club.
Andrew Bartholomew
Chief Operating Officer
Andrew’s career has been centred around leading large, national teams in the aviation services sector. Originally qualified in the hospitality field he has gone on to lead and enjoy success in various aspects of airline and airport operations, notably Inflight Services and Aviation Security.

He loves nothing more than having fun at work with talented people in the pursuit of new, exciting and valuable ways of doing things.

The innovation that is OACIS presents Andrew with the perfect opportunity to draw on his strengths, work within a great team, and to create freedom, flexibility and fun for air travelers.